Phone Calls From Head Office
Dunton Park Residents' Association
A number of residents have raised concerns that someone is calling round from head office with various pitch fee questions. Some of the older residents have said the calls have worried them.
Our advice is as follows:-
If you receive a call saying it's head office accounts, simply tell them you will not discuss any matters to do with your account over the phone and they should contact you in writing only.
This is not only for your own security. But it's about clarity too. We are aware that lots of residents have received muddled bills in the last year and these are not the kinds of things that can be dealt with in a telephone call.
We have a meeting with the the company Operations Manager next Thursday to discuss some of these billing issues so if you continue to have any billing problems please message us and we'll try and get to the bottom of it.
Contact Information
James (Secretary)
Find Dunton Park Residents' Association
Dunton Park, Lower Dunton Road, Brentwood, Essex, CM13 3GE
Additional Information
When messaging the association please include your address. The association is for members so we need to check you are a member before responding.